FAQ

What kind of wax do you use? 

We use high quality Coconut-Apricot wax. We chose this creamy wax because it is vegan, gluten free, toxin free, paraben free, phthalate free, skin safe and comes from renewable and sustainable sources. It also provides one of the best scent throws! It also returns to a smooth creamy top after each burn. That way we can provide a luxury candle that you know is safe for you and not harmful to the environment.

Did you know a coconut apricot wax candle can sometimes burn twice as long as a soy candle of the same size! That saves you money!

 What kind of wicks do you use? 

Wooden wicks sourced from sourced from FSC-certified mills.

 

Is your candle safe to burn around pets? 

Yes! We don't use essential oils in our candles for this reason. All of our scents are created using phthalate-free fragrance oils that are safe to burn around everyone! Also our wax burns clean! 

How do I know when to stop burning my candle?

We recommend you stop burning your candle when there is 1/2 inch of wax remaining in the vessel. 

 Where do you offer delivery?

We offer FREE local delivery within Cochrane, AB on Friday afternoons (weather dependent) Delivery day may change with advance notice.

 

Do you offer shipping? 

Yes! We offer Canada-wide shipping. FREE shipping over $120. 

 

Why do you not use soy wax, beeswax or paraffin wax? 

We do not use soy wax because coconut-apricot wax burns longer and cleaner than a typical soy wax candle. Soy waxes also can’t hold as much fragrance load as coconut based waxes, therefore they won’t smell as strong. 
The biggest reason is environmental and sustainability differences. 


Soy is a renewable and natural option, but there is no Non-GMO soy out there. A lot of harmful pesticides and fertilizers are used in farming and growing soy. Due to the increasing demand for soy, 94% of soy agriculture is made using genetically modified means and with high amounts of pesticides. That’s the reason soy is so easily available and why soy wax is cheaper when compared to coconut-apricot wax. It’s very difficult to verify and even source 100% Non-GMO soy. Hence while soy wax may be a natural option, it is definitely not sustainable or environmentally friendly. Soy wax has a negative impact on the environment as it has been causing deforestation, soil erosion and loss of diverse habitats around the world.  
Remember natural doesn't ≠ sustainable
Coconut-apricot wax will return to a smooth creamy finish after each burn, whereas soy wax will return to a bumpy and rough top. 


Beeswax is a great type of clean wax, however it does not hold a fragrance very well and would require other additives in order to. 

Paraffin wax is a by-product of the oil refining industry. It can be made from petroleum, coal or shale oil. Burning candles made of paraffin releases soot. It’s been supposed that the combustion products from these candles are similar to those released from a diesel engine. Therefore, we do not use paraffin wax due to its harmful health and environmental reasons.

 

What is a 'scent throw'? 
A scent throw describes how well a scent flows through the air. You can have both a cold scent throw (how the candle smells unlit) and a hot scent through (how the candle smells as it burns). 

What is a 'wet spot'?

A 'wet spot' on a candle is just a spot of air where the wax has not fully adhered to the glass due to temperate differences. Not to worry though as it has 0 effect on the functionality of the candle itself. 'Wet spots' can sometimes occur in travel time as well (more so in the winter months). We try our best when making our candles to avoid ‘wet spots’ from occurring. 

What is 'tunneling'?

Did you know wax has memory? This is why the very first burn is the most important! You need to make sure during the first burn that you allow the wax to fully melt to the edge of the container. If you don't do this you will end up with tunneling and your candle will never melt to the full extent in subsequent burns. Therefore, you will be wasting valuable wax and shortening the life of your candle.